Chapter 3

Existing Services

 

Background

There are a number of transportation service providers within the four county project area.  Otsego County has a county-wide dial-a-ride public transit system.  The other three counties operate bus systems through the Commission on Aging.  While buses are open to general public usage, the primary focus of these systems is to service the elderly and handicapped population of each county.  A number of agencies provide client based transportation services.  These services include mileage reimbursement, volunteer drivers, and agency vehicles.  In order to develop a regional grant application, it is necessary to conduct an inventory of existing services in the four county area. 

The information sources for this report were obtained from several sources.  Michigan Department of Transportation UPTRAN provided 1997-98 operational information for each MDOT funded transit system.  Information was also obtained from the recently completed draft Presque Isle County Transportation Study, prepared by Wade-Trim, Inc.  In addition, a questionnaire was sent to each bus system and several agencies. 

Otsego County 

The Otsego County Bus System is a countywide demand response transit system.  The operation was established in 1978 as a demand-response system serving area seniors and persons with disabilities.  In 1980 the system became countywide public transit system serving all county residents.   

Service Information

The bus system operates Monday through Friday, from 6 a.m. to 6 p.m.  Peak usage times are 6 a.m. to 9 a.m. and 3 p.m. to 6 p.m. which are work related trips.  The usage remains relatively constant each day of the week.  However, from September to June, due to transportation of schools kids, there is a higher daily ridership.  Records indicate student ridership of 1500 per month during these months.  

All of Otsego County is serviced by the system.  While riders are transported throughout the county, the major trip origins and destinations are in the greater Gaylord area. Major trip destinations include Crossroads Industries, a sheltered workshop; Otsego Memorial Hospital; doctor and dentist offices; Kmart and Wal-Mart; grocery stores; KBYTE, Standard Products, and Georgia Pacific; and schools.  The total miles driven in 1998 are 342,273 miles. 

Fleet Information 

Otsego County Bus System has a fleet of 13 buses.  Eleven of the buses are 21 passenger and two of the buses are seven passenger.   All vehicles are equipped with wheelchair lifts.  The buses are in excellent operating condition. 

Ridership

In 1998 the estimated daily ridership (one-way trips) was 400 persons.  The annual ridership, again calculated as one way trips was 90,423 persons.  According to a MDOT report 60 percent or 55,131 persons were elderly and or disabled persons. 

Funding Sources

The funding sources for fiscal year 2000 include: state and federal - $650,000; Local millage $193,000; advertising - $25,000; and ridership fares - $140,000.  Total estimated available funds for the year 2000 will be $1,008,000. 

Cheboygan County 

Cheboygan County Council on Aging (CCCOA) operates a countywide bus system. The system focuses on serving the needs of seniors and handicapped individuals.  The area of coverage includes all of Cheboygan County and Wawatam, Carp Lake and Bliss Townships in Emmet County.  CCCOA receives capital assistance through the state/federal 16(b)2 program and operational costs are partially funded through the Specialized Service program at MDOT.  Buses operate out of Senior Centers located in Cheboygan, Wolverine and Mackinaw City.  

Service Information

The buses assigned to the Cheboygan Center and Wolverine Senior Center operate  Sunday through Thursday.  The buses assigned to the Mackinaw Center operate Sunday, and Tuesday through Friday.  The hours of operation are 9:00 a.m. to 3:00 p.m. for Cheboygan and 2:00 p.m. to 6:00 p.m. for Wolverine and Mackinaw City.  The primary service operation is transporting seniors to and from the three Senior Centers.  Users pay $1.00 per ride.  Primary out of county destinations are casinos in the upper peninsula and Traverse City area.  Also, the buses are used to take short trips to other counties to visit neighboring senior centers.  CCCOA is under contract with Crossroads to transport persons to the Crossroads sheltered workshop in the City of Cheboygan.  CCCOA has a 6-month contract with Northeast  Michigan Consortium to transport persons from Cheboygan to Mackinaw City for employment purposes. 

Fleet Information 

CCCOA operate eight buses and one club van.  The buses are all equipped with wheel chair lifts and are either 10+2 wheel chairs or 12+2 wheel chairs.  The Ford Club Van does not have a wheel chair lift. Vehicles are kept on a maintenance schedule according to State of Michigan requirements. Three of the vehicles, including the club van, are scheduled for replacement.

Ridership

In 1998 the estimated daily ridership (one-way trips) was 30 persons.  The annual ridership, again calculated as one way trips was 9,290.   According to a MDOT report 100 percent of the riders were elderly and or disabled persons.   

Funding Sources

The funding sources include: state and federal - $49,039; contract with Crossroads $11,016; grant from Northeast Michigan Consortium - $16,150; and ridership fares - $2,326.  Total estimated available funds for the year 1999 are $78,531.

Presque Isle County 

Presque Isle County Council on Aging (PICCA) operates a county-wide bus system. The system focuses on serving the needs of seniors and handicapped individuals, although general public may ride the buses.  The area of coverage includes all of Presque County.  Council on Aging receives capital assistance through the state/federal 16(b)2 program and operational costs are partially funded through the Specialized Service program at MDOT and a county-wide millage.  Buses operate out of the Senior Center located north of Posen. 

Service Information

According to the recently completed Presque Isle County Transportation Study, prepared by Wade-Trim, Inc.,  PICCA provides a demand/response service.  Buses transport passengers to medical appointments, shopping and personal errands for in-town Rogers City appointments Tuesday through Thursday from 8:00 a.m. to 4:00 p.m. and Friday mornings.  A bus transports seniors to the Onaway Senior Center for meals on Tuesday and Thursday, and to the Posen Senior Center on Wednesdays. 

PICCA provides monthly trips out of county for medical appointments, shopping and errands.  On the first Monday of each month, a bus transports people to Cheboygan, on the second and fourth Mondays to Alpena and on the third Monday to Petoskey.  Buses are made available to adult foster care homes and senior resident homes.  transportation is also provided for special trips, parties at senior centers and meals at local restaurants.  On Tuesdays, students from the Presque Isle County Children’s House are transported to the library for story hour. Passengers are asked to donate $1.00 for in county trips and more for out county trips. 

Fleet Information

PICCA operates three buses, all equipped with wheel chair lifts. Two of the buses are in good operating condition and are kept on a maintenance schedule according to State of Michigan requirements.  The third bus in need of repair is used only as a back-up. 

Ridership

In 1998 the estimated daily ridership (one-way trips) was 44 persons. According to a MDOT report from October 1997 to September 1998, the annual ridership was 7,643.  Of this amount, 90 percent of the riders were elderly and or disabled persons. 

Funding Sources

The funding sources include: state and federal - $37,000; county millage $7,000 - $10,000 and other $5,000 - $6,000.

Emmet County 

Friendship Centers of Emmet County operates a countywide bus system. The system focuses on serving the needs of seniors and handicapped individuals, although anyone can ride if space is available.  The area of coverage includes all of Emmet County.  Friendship Center receives capital assistance through the state/federal 16(b)2 program and operational costs are partially funded through the Specialized Service program at MDOT and a county millage. 

Service Information

The buses operate Monday through Friday, 8:30 a.m. to 5:00 p.m.  Peak usage times are 10:00 am. to 11:30 a.m. and 1:00 p.m. to 3:00 p.m.  Peak days of the week are Tuesday and Thursday.  The usage has a seasonal nature with September through May having higher usage due to school related trips. The primary service operation is transporting seniors to and from the Friendship Centers.  Riders are picked up at their homes and transported for medical appointments, shopping, and personal appointments.

Fleet Information

Friendship Centers operate six vehicles, one van and five buses.  Four of the vehicles are equipped with wheel chair, however, only one is fully operational.  Vehicles are kept on a maintenance schedule according to State of Michigan requirements. All but one vehicle are in good operating condition. 

Ridership

In 1998 the estimated daily ridership (one-way trips) was 60 to 100 persons.  The annual ridership, again calculated as one way trips was 20,000 to 25,000.  According to a MDOT report from October 1997 to September 1998, the annual ridership was 27,881.  Of this amount, 92 percent of the riders were elderly and or disabled persons. 

Funding Sources

The funding sources include state, federal and a county millage.  

Family Independence Agencies

FIA use a volunteer driver program for transporting clients.  Agencies do not own buses.  Only persons eligible for FIA programs can receive these services.  There is no charge for persons to be transported under the volunteer driver program.  Charleviox-Emmet FIA spend about $8,700 per year and Presque Isle County FIA spends $10,000 to $11,000 per year.  People living in Otsego County are able to use the County bus system. 

Crossroads Industries, Inc.

Crossroads Industries operates sheltered workshops in Gaylord and Cheboygan.  These programs provide employment opportunities for developmentally disabled adults. While Crossroads does not operate vehicles to transport clients, it does contract for services.  The Otsego County Bus System, under contract with Crossroads Industries,  transport about 50 people per day to the Gaylord workshop.  In Cheboygan County, Crossroads Industries contracts with a number of sources such as home providers, Council on Aging, private taxies etc. to transport people to the Cheboygan workshop.  Approximately $70,000 is expended annually to transport people within Cheboygan County.

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